At first sight, the website of australianhelp.com seems like one of the most professionally designed writing services online. However, when we looked into the content this website contains, we found various strange statements. For example, the list of free features includes the commonly offered features and yet, the company has estimated these to be worth approximately $93! This makes the company an expensive one and yet, they promise to offer ‘best paper prices’.
Customers’ Rating of AustralianHelp
Services and Papers
You will find that australianhelp.com offers a wide range of categories, but a limited list of services. The papers here are separated into several categories, including academic writing, admission services, dissertation services, editing, proofreading, copywriting, and resume/cv writing.
However, if you look closer into the academic writing services list, you will learn that this list only contains the most commonly assigned academic papers. This means that students with more specific and rare academic assignments would have to look elsewhere for assistance.
Considering that this provider offers papers for all academic levels and deadlines, it is safe to say that this variety is a solid offer if the quality of content is good.
Quality of Content
The best way to check the quality of content a company offers is by ordering from them. After we looked into the little feedback online, we got the impression that this is not a very popular company among students, and only a few use it compared to other writing services on the Web.
Regardless, we ordered a research paper for Master’s academic level, and paid a nice price for it due to the limited time discount of 15% at the moment of writing of this review. Still, the quality of content was far from satisfactory.
Even though the writer met our deadline and even delivered a day before, we found a serious amount of plagiarism in the research paper. Furthermore, the writer failed to reference all sources properly, and used many unreliable sources in the paper.
Pricing and Discounted Offers of AustralianHelp.Com
The starting rate for academic writing is $16.94 per page, which is an average price to start with. This rate applies to high school academic level and a deadline of 14 days, while prices for higher academic levels and deadlines that are more urgent are going higher on the pricing scale. As a matter of fact, when you look into it, the difference is bigger than that in other companies, which is quite concerning.
For example, our Master’s academic paper came at a very high rate of $29.68 per page, even though we ordered it within the same deadline of 14 days. If you decide to order it within 4 days, you’d be charged $39.12 per page!
Fortunately, australianhelp.com does offer discounts that make things better. In addition to the seasonal discount we found (15%), they have a variety of others limited-time discounts, as well as bulk discounts you can discuss with the customer service. The company also has a loyalty program for returning customers, offering up to 15% lifelong discounts.
Customer Support Service Availability
Getting in touch with the company’s agents was almost impossible, which made our request for revision very hard to process. Australianhelp.com promises to have 24/7 customer service on the live chat and phone number listed on the website, but we spent several hours trying to get someone to answer or reply.
When we finally did, we got a nice service from an agent who approved one free revision. Since the revision did not bring positive results, we asked for another one, but once again could not find an available agent.
Based on our experience with the bad customer service and writer who delivered plagiarized content, we cannot rate australianhelp.com as a quality writing service. This company has solid discounts, but steep prices and limited academic papers, all which brings us to the conclusion that australianhelp.com is bad for your academic assignments.